"No Mission No Margin ™ is a must read for those who are new to hospice governance and management and Patti Moore is the perfect person to write it. A hospice pioneer, she was a successful hospice provider. As a member of hospice leadership organizations she helped shape the evolution of care delivery in her state and our nation. As a consultant she has been exposed to the wide variety of problems and opportunities hospices have encountered, regardless of profit status. Most importantly, she understands first-hand the tensions that exist when clinicians, managing death as a complex human event, encounter reimbursement regulations that largely recognize it as a medical one. Ms. Moore takes a strong position that it is simply not enough to care about the dying and those who care for them. The care, and the organization’s management, must be done competently, with a respectful appreciation for the roles of regulation, education and philanthropy. When this is done well, studies show patients not only die more comfortably, but there is a significant chance that some will live longer than those who have not received hospice."

True Ryndes, ANP, MPH
Recipient of the National Hospice and Palliative Care Organization’s Founders Award