Blog

A big part of what I do is executive matchmaking, helping hospices connect with leaders who can pilot them safely through the shifting seas to the future. For those of you who are knee-deep in the search process, or who foresee an executive search in your future, here are some of the things I’ve learned in the 30+ years I’ve spent as a hospice leader, consultant and recruiter.

1. Today’s hospice CEO/ED must understand not only the clinical operations of the organization, but also the business end. That doesn’t mean that candidates must have an MBA, but it does mean they must understand financials, profit and loss statements, and gross returns on investment. Candidates must also understand what it takes to provide enlightened customer service, inspire a culture of caring and accountability, and have an unwavering focus on quality care, while being innovative and realistic.
2. The CEO/ED must be a big picture visionary while understanding the demands of day-to-day...