Blog

Perspective

leadership perspective rbg Sep 25, 2020

PERSPECTIVE

 

The Notorious RBG is being laid to rest today. Regardless of politics, her spirit was/is luminous. She said her legacy was “to make life a little better for people less fortunate” than she.

 

What she did for my generation of women and future generations of us all was monumental. About 10 years ago, I was in the Delta sky club at Kennedy International airport, tired and looking forward to going home, I had found a distant and quiet place from the crowd to sit alone. I noticed several secret service-type people coming to my corner looking around and I thought “somebody important is going to show up soon”. Then, this tiny woman slowly walks in as if she had the weight of the world on her shoulders and stands by the window with 2-3 other younger women. 

 

I recognized Justice Ruth Bader Ginsberg right away and was star struck. Throwing caution to the wind, I got the nerve to ask one of the women if I could speak with her, and to...

Continue Reading...

We The People

We the People…

"Don't judge people for the choices they make when you don't know the options they had to choose from"

Each July 4th I think of our founding fathers who risked their lives to create a new country pledging their honor to claim their independence from England. Declaring freedoms that no other nation enjoyed at the time: freedom of religion, speech, the press, assembly, and petition.

 

The 56 courageous and dedicated men who signed the Declaration of Independence in 1776 knew they were committing treason when the ink was dry on their signature. And still, they accepted that risk to ensure “…certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness”.

 

In the 244 years since that monumental day, many of ‘We the People’ are still searching for complete freedom. People who are of a different race, gender and/or ethnicity than those 56 white men want the same freedoms.  We expect freedom...

Continue Reading...

IS ANYONE LISTENING?

Have you noticed all of the “noise” in your life lately?  The constant chatter on emails, texting, Face Book, Twitter, political debates, talk radio and talking head news, it is endless.  It seems everyone is talking but is anyone really listening?  Social media offers so many options to “connect” with anyone, anywhere, anytime that a conversation now consists of emojis or single letters vs words.

While it’s wonderful to instantly send off a text or email to a friend or colleague for quick interactions, yet at the end of the day, how meaningful are those exchanges?  Are you reminiscing about the beautiful text you received and how it made you feel as you’re falling asleep at night?  Or are you feeling frustrated because your in-box is overflowing, and you don’t have time or energy to respond to everyone who wants something from you?

Many of my clients have the problem of staff “over-sharing” emails. ...

Continue Reading...

News From the Front

Last week I attended the National Hospice and Palliative Care Organization’s annual springtime meeting in Washington DC, cherry blossoms and all!

It was a time to catch up on all the issues facing our hospice and palliative care movement, to reconnect with old friends...

Jeanne Dennis, Susan Bruno, Patti Moore and Andrew Reed

Pauline Taylor, Demetess Harrell, Patti and Larry Farrow

and to make new ones...

Dr. Angela Katz and Patti

Even though the name of the event has changed to the Leadership and Advocacy Conference, it was really a gathering of the Hospice Clan.

The opening plenary speaker stretched our capacity to think with our logical brains by entering the auditorium playing his electric violin. His music was simply stunning. A classically trained violinist, Kai Kight shared the inspiring story of how he chose to become an innovative composer in a field that values conformity.

Kai Kight opening plenary speaker at NHPCO 2019


Similarities between the music world and...

Continue Reading...

Are You The Leader Your Staff Needs?

As someone who’s been an executive, a management consultant, and a leadership coach, I know that there are all kinds of effective leaders out there.

Some styles are more effective in certain situations than another. Great leaders do share some important traits, and I talked about four of these in a recent post; resilience, ambition, openness to opposing ideas, and staying grounded by listening to “the common man/woman” for their point of view. To these I’d add a good dose of humility, and another of self-awareness, because without understanding your own strengths and prejudices, and your leadership style, you literally don’t know what you’re missing.

The same organization will need different kinds of leaders at different points in its development. A startup company needs a Risk Taker.  A leader whose tolerance for risk is sky-high; someone daring, confident, and decisive. But once success is achieved, this kind of personality can get bored...

Continue Reading...

Four Secrets of Great Leadership


Are great leaders born or made? Does the man or woman make the times, or do the times make the man or woman? In uncertain times, understanding how leadership works (or doesn’t) is ever more imperative, and sometimes, it takes a historian’s perspective to unravel the present. Recently I listened to Doris Kearns Goodwin discuss her new book, Leadership in Turbulent Times, in which she examines the careers of four U.S. presidents; Abraham Lincoln, Teddy Roosevelt, Franklin Roosevelt and Lyndon Johnson.

Each of these very different men found himself at the epicenter of world-shaking crises, and brought the nation through it to safety. Fortunately, most of us will never be tasked with dealing with that level of upheaval and uncertainty – but as leaders in our own spheres, there’s plenty to learn from their experiences. As different as they were, these four presidents shared some very important traits, qualities of character which Goodwin suggests were...

Continue Reading...

Leading In Chaos

Being a leader in uneventful times takes focus and attention. Leading in times of chaos is a whole different thing. Nowadays, organizations all over the country hone their readiness for emergencies with “disaster drills” that prepare them to function in all manner of catastrophes; calamitous weather events, onsite shooter drills, and multi-casualty incidents like train wrecks or plane crashes.

But I live in Florida, home of the hurricanes, and I’m not talking about the University of Miami mascot. I’m talking about Michael, and Irma, and Andrew; storms that have brought such widespread and stunning devastation that it is difficult to describe in words.

I know that every part of the country is afflicted with some kind of natural disaster - wildfires and earthquakes out West, tornadoes on the Great Plains, and Snowmageddon-sized blizzards in the North - but for me, hurricanes mean autumn in Florida – a far cry from beautifully colored leaves gently...

Continue Reading...

The Greatest Leadership Skill? Inspiration

Image Above: From the Kaiser Philanthropy Institute, design by Christy Whitney

Courage, passion, commitment, communication, humility – these make every list of critical leadership skills, and they’re certainly required in abundance of anyone who leads or manages in hospice. But to me, the most important gift is the ability to inspire and motivate those around you. Why? Hospice work is demanding, physically and emotionally – but patients and their families need you to bring 100% of your skills, compassion, and stamina to work every day. Keeping our people inspired to be their best, most compassionate selves requires us to model that behavior – to walk the walk – in how we deal with them.

 How do you inspire? By remembering why you’re there, and sharing that why with your staff; by getting out of your office and into the field; by being a mentor more than a taskmaster, and sharing stories of staff successes.

What’s Your Story? If someone...

Continue Reading...

The Future of Hospice As Seen From Capitol Hill

Image Above: NHPCO Gala 2016 Patti Moore and Don Schumacher CEO National Hospice and Palliative Care Organization

As I return home from a week in Washington DC, advocating for hospice on Capitol Hill and attending the 31st National Hospice and Palliative Care Organization’s Management and Leadership Conference, I am once again filled with hope and pride in the difference this work continues to make in the lives of millions of dying people, their families and their loved ones across the country.

While on Capitol Hill on behalf of the National Partnership for Hospice Innovation, I heard the personal stories of Congressmen and Senators who, while they represent diametrically different political points of view, shared very similar experiences of the deaths of loved ones, with and without the support of hospice.

Senator Whitehouse (D-RI) said he and his family experienced the “horrible” death of a beloved grandmother – but that thanks to hospice, his...

Continue Reading...

What’s Your Superpower?

One of the things I love most about facilitating leadership workshops and retreats is giving people an opportunity to look at themselves with appreciative eyes. When we talk about our superpowers, we’re not talking about x-ray vision or leaping tall buildings, but the special strengths we bring to our teams; qualities of character or personality we too often shrug off.

At a recent workshop with a senior leadership team, I asked them what they liked best about their jobs. One of the physicians said he really enjoyed the psycho-social aspects of working in hospice – of having time to talk to patients and families, and engage with them in a deeper, more meaningful way. Another team member who worked in quality control talked about how inspiring she found the compassion and professionalism the nurses, social workers, and aides bring to their jobs every day. 
 
Then we dug into our superpowers. The CEO said she loved being the visionary; being able to look down the...
Continue Reading...
1 2
Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.