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Lives that Inspire

Image Above: Dr. McCollough and Patti Moore at his retirement party 2008

Ask anyone who had the honor of working with the late Dr. Robert "Bob" McCollough, M.D., and chances are good they’ll share a story about his kindness, his insight, and the respect and gentleness that informed his interactions with everyone around him, from patients and their families to his peers and co-workers. Here’s mine:

The Student and the Teacher

Today I sat at the feet of the teacher, once again absorbing lessons of great importance; not the lessons that you learn in books or labs or research institutions, but the lessons of life as they’re taught only through the wisdom of the dying.

 

Today I sat at the feet of one of the finest men I know; Dr. Robert McCullough who was the first full-time medical director at Haven Hospice. He is quite simply a remarkable human being, conducting his life’s close exactly as he wants it, and it’s a beautiful thing to witness.

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Recruiting Management at the Executive Level

So - your CEO is leaving, and you’re faced with the challenge of finding a new leader who’s the right fit for your organization. This may have been a planned exit, or an unexpected change of course: In either case, getting the right CEO/ED is key to the health of any organization, and no more so than in hospice, where mission is such a critical piece of the work we do.

In the past, hospice leaders most often came from the clinical world - nursing, counseling, or social work - with a business background. Today’s CEO needs a good grasp of not only the increasing emphasis on the business side of the organization, but also the clinical operations. While candidates don’t necessarily have to have MBAs, they must understand financials, profit and loss statements, and gross returns on investments. And with the new challenges we’re facing, entrepreneurial experience and attitude is as important today as it was at the beginning of the hospice movement.

Insider or...

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Patti Moore - History of The Watershed Group

I had the privilege of starting working in hospice in the early days, the early '80's.  It wasn't so much about death, it was about living.  It was about giving people permission to make their own choices about care.  It was helping families take care of their loved ones.  It was about empowering people to live a full life until the end of their life, and it was such a privilege to be part of the beginnings of that.  My whole life has been a real privilege because of that work.

I got to a point where I thought our brand of leadership, or engagement, of service, could be taken to other places.  So I took the leap of starting The Watershed Group.  We help companies in a number of ways. 

We provide:

  • Organizational Assessments
  • Organization Redesign to
    • Increase Productivity
    • Cultural Alignment
    • Financial Success
  • Executive Recruiting
  • Executive Coaching
  • Leadership Workshops
  • Private Executive Retreats

We also do Talent Management using the ...

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Happy 15th Anniversary

“Until one is committed there is hesitancy…the moment one definitely commits oneself, providence moves in.  So, whatever you do, or dream you can do, begin it.  Boldness has genius, power, and magic in it.”   -Goethe

The Watershed Group is celebrating 15 years in business!  When I started TWG in 1999 I was not certain of the future.  But as Goethe said, “…whatever you do, or dream you can do, begin it.  Boldness has genius, power, and magic in it.” And so I took the leap and never looked back.

What a privilege it is to be invited into organizations to offer perspective and guidance resulting in streamlined operations, financial stability and improved care for dying people and their loved ones. I never forget my work eventually touches dying people and that makes me happy.

As we move into the next chapter of hospice care, superb care will be the differentiator and being a willing partner to create the next new...

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Hospice Leaders Must Be Fearless

Each day Hospice leaders look death in the face and adjust their organizations to meet the needs of patients, caregivers, staff, donors, volunteers, referral sources, local/state/federal government regulations and the communities they serve; and do it in the midst of revolutionary change.  They must be fearless, they must be creative, they must be smart, they must be innovative and they must care.  This work is not for the faint of heart.

As many of us in end of life care attend the National Hospice and Palliative Care Organization’s Management and Leadership Conference in Washington DC this week, we must remember there are hundreds of people we can meet and access during this time together.  Listen, learn, share and have fun connecting with others who are committed to outstanding end of life care.  Recognize we are indeed all in this together, with a common purpose: support and care of those people facing serious illnesses and their loved ones.

It seems...

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March Madness

Do you work with a “team of experts”?  Or do you work with “expert teams”?  The job of a leader is to put together teams who believe in and live the organizations’ mission, who can influence and carry out change and accomplish established goals.  All the while trusting one another, respecting one another, and even loving each other and the work they do.

The UF Gator Boys are on top, once again.  The University of Florida Men’s basketball team is made up of strong players none of which were All American high school stars or any who will be #1 NBA draft picks. These players play as a team and because of that are currently ranked #1 in the nation going into the NCAA finals tournament.  What is their secret?  A single star player who shoots like a madman or a perfect ball handler or a giant who towers over all the others?

No, the Gator Boys are a team.  Not a “team of experts” but an “expert...

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"Happy" New Year

This time of year we are all focusing on new beginnings.  Goals are set, resolutions made and thoughts of “this year I’m going to …” are heard around the land.

Here is a thought, what if our goals went from how much weight we’ll lose or how much money we’ll make this year to how much happiness we will allow and how much love can we give and receive.  What if those were our measures of success instead of titles or status or stuff?  Don’t get me wrong; I like titles and status and stuff, but this year, I’m going to focus on happiness and joy and love first and see where it leads me.

I watched a wonderful Ridley Scott movie recently “A Good Year” with Russell Crowe as the main character Max Skinner.  Max inherits his uncle’s vineyard estate in Provence, France where he spent “the happiest moments of my childhood”.  However, Max was so focused on his work as a high stakes financial...

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Patti Moore - Honoring Mary Labyak

2011 hospice labyak mary video Mar 16, 2012

I had the honor of interviewing Mary Labyak back in Sept 2011 during my "Patti Moore's Hospice Master Class Series".  Join me in celebrating her life and honoring her legacy in this excerpt from that interview.

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Thoughts on Mary Labyak CEO of Suncoast Hospice

 

August 27, 1948 to February 4, 2012

“I think hospice is the greatest single honor that has ever occurred in my life. To have the opportunity to be a part of building something that makes such a difference to society. And I think what is really important is that hospice is a dream that’s come true, and a dream that’s grown beyond all of our expectations.

In terms of values, it’s a dream that didn’t come out of academia, it didn’t come out of research, it didn’t come out of organized medicine. It was the dream of people themselves that had lost a loved one and simply wanted to reach out and see if they could make that path different for others. And it was above all about human dignity, no matter how long life was.

And I think it has grown so much not because we were smart in building it, but because we had the capacity to listen to what our patients and communities needed and to build that for them.”

~ Mary J. Labyak

CLECK IMAGE...

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Finding Your Self

Socrates said “Know Thyself”.   There is no one more important to get to know than you.  Who are you, what roles do you play, what do you love, what makes you laugh what makes you cry?  When was the last time you asked yourself those questions?

In life we play many roles, some are chosen, others are placed upon us without our full consent.  In the retreats I conduct I ask participants to list all the many roles they play.  Which roles have the limelight right now and which ones would they like to spend more time with.

What roles do you want to have first on your list?  Some of the roles on my list include woman of faith, wife, daughter, friend, aunt, sister, business owner, writer, consultant, coach, recruiter, walker, boater, sunset lover, traveler, artist and I could go on.  As I write this I see that some of my roles are overpowering a few that I want to resurrect.  I’m going to challenge myself to refocus.

Will you?...

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