It’s National Nurses Week! I say, let’s pause to offer up a “thank you” to a nurse who made a difference in our lives – like the night nurse in the ICU who cared for my father and took time out to call me when he took a turn for the worse; “I just wanted you to know”, she said. Or the hospice nurse who was so kind and patient with my brother and me when we knew there was nothing more to do for Mom but be present in our love for her. Nurses make a difference.
Did you know that nurses have been the most trusted professionals in America for 17 straight years? In the 2019 national Gallup poll, 82% of Americans rated nurses’ honesty and ethical standards as “high” or “very high.” Year after year, nurses are considered the most compassionate professionals over all other workers, even clergy and grade school teachers.
How can that be? In a world where trust and truth-telling are on the...
Did you see the story about the robot doctor that was sent to deliver bad news to a terminal patient? His daughter was with him when the telehealth machine rolled up to his bedside. On the flickering screen, a physician informed the patient that he was going to die, very soon – perhaps too soon to go home. Daughter Catherine was appalled at the coldness of what should have been a human interaction. So were a lot of other people; so was I.
The story went viral on social media, prompting somewhat clumsy efforts by Kaiser Permanente to tamp down the overwhelmingly negative response. But there no denying the pain this awful misstep had caused: "My dad's reaction was, well I guess I'm going to go quickly then and put his head down-- that was it," said daughter Catherine Quintana.
A prognosis that would have been difficult to accept under any circumstance, became even more painful for the Quintana family of Fremont when the doctor used a robot to deliver the bad news.”...