Moore Mission Moments

by Patti Moore

When We Give a Little Too Much

Uncategorized Aug 16, 2019

When We Give a Little Too Much

“It’s better to give than receive”: As noble an ideal as that is, there’s a limit to giving that too many of us involved in caregiving choose to ignore. Where does it lead us?

Those of us in healthcare and other service fields have been taught that giving is honorable and receiving is selfish.  So, we give of our time, our money, our wisdom, our ideas and our love without restriction or any overt expectation of return. It feels so good to give, seeing the smiling and grateful faces of those we serve is the reward in itself.

But what about the other side of that equation?  What happens when it’s time to receive?  Is receiving as easy and pleasurable as the giving side?  Very often the answer is no.  We are taught to continually push past our limits, that asking for help is a sign of weakness.  When we are given a compliment or accolades for a job well done, our automatic reply is “it was...

Continue Reading...

Unintentional Teachers

teachers Aug 07, 2019

"People facing death can be our greatest teachers. Their lessons may not come with lightning speed or in conventional ways. But they often come straight from the heart, and are more lasting than any other lessons we can learn"     

Patti Moore, APRN, RN

This quote is from my book No Mission No Margin: Creating A Successful Hospice With Care and Competence and it jumped out at me today.  My 35 years of hospice work has exposed me to many, many people who knew they are facing death.  Each person gave me something to add to how I wanted to LIVE my life and I say a prayer for them, my unintentional teachers.

This past weekend was filled with tragedy.  I heard of my colleague and friend Kathy Brandt's death.  Kathy dedicated her entire professional life to hospice and palliative care and served in many national roles.  Kathy made a difference on a grand scale.   When Kathy discovered she had terminal cancer she chose QUALITY...

Continue Reading...

The Hidden Value of Vacations

Uncategorized Jul 27, 2019

The Hidden Value of Vacations

My husband and I recently took a trip of a lifetime to celebrate the 20th anniversary of my company The Watershed Group and our 37th wedding anniversary. Starting in a small alpine village in the Austrian Alps,

then journeying to north of the Arctic circle to the Lofoten Islands off the coast of northern Norway.

We were in search of beauty and peace, tonic for our souls.

As so often happens in travel, we found much more than we were looking for. Beyond the majesty of the Alps and the wild, wind-swept beauty of Norway’s scattered islands, it was the people that we met who shine brightest in our memories of the trip; random strangers who reached out to connect with us, human to human.

There was the young customs agent from the island of Jersey who chatted with us while we waited an hour for our rental car in the Munich airport. We listened, enraptured, to his stories of life on a tiny island in the English Channel and his quest to achieve his...

Continue Reading...


Uncategorized Jul 03, 2019


Summer is in full swing!

Martha's Vineyard 2018

I hope you all have fun plans for the big July 4th Birthday Celebration!  Since I LOVE American History, I usually try to watch parts of the beautiful HBO mini-series on John Adams which describes the first 50 years of our young country.  Then the evening of July 4th there is watching of A Capitol Fourth program on PBS with bands and singers and fireworks from the steps our nation's majestic Capital.

We do venture out for live fireworks on occasion. I love the magic of the sparkling skies and the warm summer air and the sounds of "ooh's and aah's" of the crowd as the skies light up with brilliance.

The blossoms of summer are everywhere in my hometown, crepe myrtle trees are in full bloom and our hydrangeas are bursting with blues and pinks, even on the same bush, how is that for embracing diversity!

This year we are heading out on a July vacation, something we rarely do but felt the time was right to see more...

Continue Reading...


newsletter Jun 22, 2019


When was the last time you found yourself on the patient end of a healthcare interaction? While I wouldn’t recommend it, it’s certainly an educational experience, and one every one of us in healthcare could probably benefit from. A minor procedure recently renewed my perspective on what the view is like from the other side of the exam table, and I’m beginning to think that seeing it that way is something we all need a refresher course in occasionally.

 Image result for doctors office exam table

When you’re a patient or a member of the patient’s family, anxiety is common You’re often nervous, unsure about what’s to come, and fearful of making the wrong choice based on the amount of information you have. No amount of late-night visiting with Mr. Google can provide you with a conclusive answer, and in fact can leave you more confused or misinformed than you were to start out with. That’s bad enough when we’re talking about relatively minor...

Continue Reading...


Uncategorized Jun 07, 2019


As a nurse myself, I’ve been following with interest the ongoing conversation about a critical issue that has gone too long unaddressed; the crisis-level suicide rates of our nurses (and doctors, too).

A recent article on the MedPage website, Nurse Suicide: Under the Radar, used as an example the suicide of Dana, a bright, energetic and hard-working ER nurse. As bad as the heartbreak experienced by her colleagues was, even more damaging was the way in which their institution handled the emotional aftermath of this woman’s death. One section of that story struck me in particular:

“The department held a debriefing after Dana's death -- a meeting to allow hospital staff to discuss a critical event -- but it was only open to those who had directly cared for Dana as a patient….

Simpson broke down crying in the nurse's lounge when she was told she could not go. She had worked during Dana's memorial...

Continue Reading...


newletter Jun 01, 2019

Today is the 20th anniversary of The Watershed Group. As I look back 20 years I am reminded of the fear and exhilaration I had when I stepped away from my conventional job as the executive director of the Hospice of North Central Florida (now Haven Hospice), to go out on my own.



I loved that job and I loved the people I worked with, but my soul was saying "there’s more to do!" and I could not shake that feeling. Have you ever felt so compelled to do something that you could not turn away from it?



When we begin to trust that our inner voice has wisdom and that wisdom is guided by the Divine, no matter how you define Divinity, stepping out into the unknown is less frightening.


My journey has been just that, jumping in with both feet no matter what I’m doing. From feeling overwhelmingly compelled to build the 18-bed hospice care center in Gainesville Florida and convincing the powers that be and donors that it was the right thing to do...

Continue Reading...

Nurses Rock!

nurses week nursing May 12, 2019

Nurses Rock!

It’s National Nurses Week! I say, let’s pause to offer up a “thank you” to a nurse who made a difference in our lives – like the night nurse in the ICU who cared for my father and took time out to call me when he took a turn for the worse; “I just wanted you to know”, she said.  Or the hospice nurse who was so kind and patient with my brother and me when we knew there was nothing more to do for Mom but be present in our love for her.  Nurses make a difference.

Did you know that nurses have been the most trusted professionals in America for 17 straight years? In the 2019 national Gallup poll, 82% of Americans rated nurses’ honesty and ethical standards as “high” or “very high.” Year after year, nurses are considered the most compassionate professionals over all other workers, even clergy and grade school teachers.

How can that be?  In a world where trust and truth-telling are on the...

Continue Reading...


News From The Front

Last week I attended the National Hospice and Palliative Care Organization’s annual springtime meeting in Washington DC, cherry blossoms and all!

It was a time to catch up on all the issues facing our hospice and palliative care movement, to reconnect with old friends...

Jeanne Dennis, Susan Bruno, Patti Moore and Andrew Reed

Pauline Taylor, Demetess Harrell, Patti and Larry Farrow

and to make new ones...

Dr. Angela Katz and Patti

Even though the name of the event has changed to the Leadership and Advocacy Conference, it was really a gathering of the Hospice Clan.

The opening plenary speaker stretched our capacity to think with our logical brains by entering the auditorium playing his electric violin. His music was simply stunning. A classically trained violinist, Kai Kight shared the inspiring story of how he chose to become an innovative composer in a field that values conformity.

Kai Kight opening plenary speaker at NHPCO 2019

Similarities between...

Continue Reading...


The Heart of a Volunteer: Bettye Zowarka

It was 1985, I was the Executive Director of Hospice of North Central Florida, a tiny hospice program in Gainesville, FL. when I was approached by a woman who lived in a small rural town to offer our hospice services there.  Bettye Zowarka was very active in her community and volunteered for many groups.  She simply did what was needed to be done, regardless of what city/state or federal agency did or did not offer in her area where three counties merged to create one small town.

Bettye was determined to have hospice offered to the residents of Keystone Heights and Melrose, Florida.  I was determined to put her off until she lost interest.  I did not want to expand our small hospice into a new rural area that was far from our office with little opportunity for growth.  I was persistent in my tardiness in getting back to Bettye…she was more persistent in calling me to begin care.

“Just come out and give us...

Continue Reading...

50% Complete

Check your email and enjoy my FREE 6-Part video Series just for subscribing!